For access to more practical and immediate help while overseas you may need to get in touch with your travel insurance provider instead of the Kenyan High Commission.
All travel insurers should offer a 24-hour, 7-day worldwide helpline.
The main forms of help offered by travel insurance can be found in the policy. Basic travel insurance policies can offer an unlimited level of cover for emergency medical expenses while overseas, including medical repatriation and evacuation, additional expenses including surgery and operating theatre fees, and other costs.
We advise all travellers to choose travel insurance that includes cover for medical expenses and ideally personal liability as well, because they will not otherwise be covered.